Terms of Service

Permitted Uses

You may use our website and services for the following purposes:

• 1. Browsing information about our professional cleaning services
• 2. Submitting inquiries and service requests through our contact forms
• 3. Requesting quotations for cleaning services
• 4. Learning about our methodology and service approach
• 5. Accessing informational content and resources

Prohibited Uses

You agree not to use our website or services for any of the following purposes:

• 1. Any unlawful purpose or activity that violates Singapore law or international regulations
• 2. Transmitting spam, malware, viruses, or other harmful code
• 3. Attempting to gain unauthorized access to our systems or networks
• 4. Scraping, crawling, or harvesting data from our website without permission
• 5. Impersonating another person or entity
• 6. Interfering with or disrupting the website's functionality
• 7. Using our services for competitive analysis or to replicate our business model
• 8. Submitting false or misleading information through our forms

Access Requirements

To access certain features of our website, you may need to:

• • Use a modern web browser with JavaScript enabled
• • Accept cookies for full functionality (see our Cookie Policy)
• • Provide accurate and complete information in forms
• • Maintain a valid email address for communications

Account Security

While our website does not require account registration for general browsing, if you become a service client, you are responsible for maintaining the confidentiality of any credentials or sensitive information shared with us for service delivery purposes.

Access Termination

We reserve the right to terminate or restrict your access to our website at our sole discretion, without notice, for conduct that we believe:

• • Violates these Terms of Service
• • Poses a security or legal risk
• • Damages our reputation or business interests
• • Subjects us or other users to potential liability

Website Uptime

We strive to maintain continuous availability of our website, but we do not guarantee uninterrupted access. Our website may be unavailable from time to time for maintenance, updates, or due to circumstances beyond our control. We are not liable for any damages resulting from website downtime or unavailability.

Scheduled Maintenance

We may perform scheduled maintenance on our website, which may result in temporary service interruptions. Where possible, we will provide advance notice of scheduled maintenance, but we are not obligated to do so.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time, including:

• • Features, functionality, or content
• • Service offerings and pricing
• • Availability in certain geographic regions
• • Technical requirements for access

Geographic Scope

Our cleaning services are primarily offered in Singapore's Central Business District and surrounding areas. Service availability may vary by location. Information on our website is intended for users in Singapore and may not comply with laws or regulations in other jurisdictions.

Content Ownership

All content on this website, including text, graphics, logos, images, service descriptions, methodology documentation, and software, is the property of Veritas Shine or its content suppliers and is protected by Singapore and international copyright and trademark laws.

Trademark Rights

The "Veritas Shine" name, logo, and all related marks are trademarks of Veritas Shine. You may not use these marks without our prior written permission. All other trademarks appearing on our website are the property of their respective owners.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, subject to these Terms. This license does not include any right to:

• • Reproduce, distribute, or publicly display our content
• • Modify or create derivative works from our content
• • Use our content for commercial purposes
• • Remove copyright or proprietary notices

User Submissions

When you submit information through our contact forms or provide feedback, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and display such content for business purposes, including improving our services and addressing your inquiries.

Copyright Infringement

If you believe any content on our website infringes your copyright, please contact us with details of the alleged infringement, and we will investigate promptly.

Website Content Disclaimer

The information on our website is provided for general informational purposes only. While we strive for accuracy, we make no warranties or representations about the completeness, accuracy, reliability, or suitability of the information. Your use of any information on this website is at your own risk.

"As Is" Provision

Our website and services are provided "as is" without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Veritas Shine shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website, even if we have been advised of the possibility of such damages.